Last Updated: 29/11/2025
At King IPTV, we aim to provide high-quality IPTV services and a smooth experience for all customers. This Refund & Cancellation Policy explains the conditions under which refunds are issued and how service cancellations work.
1. No Refunds After Activation
Once your IPTV subscription is activated, no refunds will be issued.
This includes:
- Subscription plans
- Trial packages
- Renewals
IPTV services are digital products, and once an account is activated, access cannot be reversed.
2. Eligibility for Refunds
A refund may be approved only if:
- Your IPTV subscription has NOT been activated yet.
- You provided an incorrect payment by mistake (duplicate payment, wrong amount, etc.).
To request this type of refund, contact us at:
contact
3. IPTV Not Working? (Troubleshooting First)
If you face issues with your IPTV service, this does not qualify for a refund, but we will help you fix it.
Common issues include:
- Device compatibility
- ISP blocking
- VPN issues
- App configuration
- Internet speed problems
Our support team will assist you to get the service working properly.
4. Cancellation Policy
Because IPTV subscriptions are digital and prepaid:
- You can cancel future renewals, but
- No refunds are given for the current active period.
If you want to stop your next renewal, contact us before your plan expires.
5. Service Disconnection
King IPTV reserves the right to suspend or terminate accounts that violate our Terms & Conditions, including:
- Sharing accounts
- Abuse of service
- Illegal usage
These cases do not qualify for refunds.
6. Contact Us
For questions about refunds, cancellations, or billing, contact our support team:
contact@kingofiptv.us
kingofiptv.us
We usually reply within 24 hours.